N3i

Say hello to your Trusted IT and Digital Delivery Partner

High quality, responsive IT support and digital services for the NHS and other health & care providers, working across place, neighbourhood and system levels.

ISO 27001 ISO 9001 Cyber Essentials Plus certified DSPT β€” Standards Exceeded
ISO 27001, 9001 certified Β· Cyber Essentials Plus Β· NHS DPST Standards Exceeded
More Than a Supplier. A Trusted Partner.

More Than a Supplier.
A Trusted Partner.

At N3i, we believe successful partnerships are built on trust, expertise and responsiveness. Backed by our award-winning parent organisation, City Health Care Partnership CIC, N3i provides specialist IT and digital services to health and care organisations across the UK.

Our reach, experience and expertise help customers stay connected, secure and digitally enabled every day.

Our customers trust us to support critical services, lead transformational change and provide expert advice when it matters most. But success is measured by more than service delivery alone.

Through apprenticeships, work placements, support for DFN Project SEARCH and investment in future talent, we're committed to creating social value and giving back to the communities we serve.

It's this combination of technical expertise, customer focus and community commitment that makes N3i a trusted partner across health and care.


Digital & IT services built for
the health and care sector

From fully managed IT to digital transformation, we deliver services tailored to the needs of NHS and the wider health and care sector.

See all services β†’

Supporting health and care

Who we support

One trusted IT and digital partner for health and care, from practice to system.

GPGP practices Primary Care Networks ICBs / NHS Regions Neighbourhood Teams VCSE Sector Hospices Local Authorities Pharmacies Community Providers Suppliers to the NHS

1 of 10: GP practices

Your practice, running smoothly

Clinicians and reception teams need systems that simply work, from the first call of the morning to the last appointment.

How we help

  • Managed IT, 24x7 365 customer-centric support
  • EMIS, SystmOne and AccuRx training for every role
  • Smartcard registration through our approved RA service
  • Information Governance, DPO and DSPT support
Learn more about our services

2 of 10: Primary Care Networks

Joined up across your PCN and practices

Shared roles and services span several sites, systems and teams, and everyone needs the same reliable access.

How we help

  • Digital Transformation, supporting change at PCN level
  • SharePoint and Microsoft 365 for collaboration across the PCN
  • Standardised IT support & governance across all practices
  • Performance & technology insights across the entire PCN
Learn more about our services

3 of 10: ICBs / NHS Regions

Digital maturity at system level

System leaders need confidence that digital programmes land well across many organisations at once.

How we help

  • Qualified project managers for system-wide programmes
  • Digital Maturity Portal to guide system and place investment
  • System-wide Microsoft 365 and digital workspace programmes
  • Digital adoption and change management to maximise benefits
Learn more about our services

4 of 10: Neighbourhood Teams

Care closer to home

Multi-disciplinary teams work across organisations and out in the community, so their technology has to travel with them.

How we help

  • Secure devices and connectivity for working on the move
  • Training so every role feels confident with digital tools
  • Technology that just works, no matter of the setting
  • Mobile-first solutions keeping teams connected
Learn more about our services

5 of 10: VCSE Sector

Technology that goes further

Charities and community groups need dependable IT without carrying a large in-house IT team.

How we help

  • Right-sized managed IT that grows with you
  • Practical data protection and IG advice
  • Digital inclusion to build community confidence and digital skills
  • Technology, training and support so you can focus on people
Learn more about our services

6 of 10: Hospices

Compassionate care, securely supported

Clinical, family support and fundraising teams handle sensitive information every day.

How we help

  • Secure, reliable cloud hosting of systems and data
  • IG, DPO and clinical safety support
  • Dependable devices for in-patient and community teams
  • Reliable technology & connectivity for care in patients' homes
Learn more about our services

7 of 10: Local Authorities

Partners in place

Health and social care teams need to work together across organisational boundaries.

How we help

  • Connectivity that links partners securely
  • IG expertise for safe, lawful data sharing
  • M365 & collaboration for integrated health and social care
  • Digital transformation for place-based & neighbourhood care
Learn more about our services

8 of 10: Pharmacies

Your digital front door on the high street

Busy counters need Smartcards, systems and websites that work first time, every time.

How we help

  • Smartcard registration and support through our RA service
  • Managed IT that keeps the dispensary moving
  • M365 & collaboration tools for connected pharmacy teams
  • Cyber security, NHS compliance and data protection support
Learn more about our services

9 of 10: Community Providers

Out and about, always connected

Staff working in clinics and people’s homes need secure access to records wherever they are.

How we help

  • Secure cloud hosting so information is there when it is needed
  • Clinical system training for new and existing staff
  • Keeping clinicians connected on home visits & in care settings
  • Microsoft 365 for seamless multidisciplinary team working
Learn more about our services

10 of 10: Suppliers to the NHS

Ready for NHS environments

Suppliers need to meet NHS standards and work alongside the systems health and care teams already use.

How we help

  • Project management for rollouts into health settings
  • Knowledge of how primary & community care really work
  • Clinical safety & assurance for digital products in care settings
  • Integration expertise to work alongside existing NHS systems
Learn more about our services

Let's work together

Whatever your setting, from a single practice to a whole system, we would love to hear how we can help.

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In-depth knowledge, tailored to health and care

We understand that in a clinical setting, IT isn't just infrastructure, it's clinical safety, information security and public trust. That's why security, compliance and clinical safety are built into everything we do, not added on afterwards.

ISO 27001
ISO 9001
Cyber Essentials Plus certified
DSPT β€” Standards Exceeded
Crown Commercial Service Supplier

We're Trusted by Many

We support general practices, PCNs, ICBs, hospices, pharmacies, neighbourhood care systems and community providers across the country.

Humber and North Yorkshire ICB
NAViGO
Saint Catherine Hospice
Dove House Hospice
Martin House Hospice
St Andrews Hospice
Bridlington PCN
Core Care Links
EMIS Health
Yorkshire Health Partners
Community Pharmacy Humber
Safe Care Network
Greener Practice
Heartbeat Alliance
Humber LMC
Ozone Health
CHCP

Trusted by health and care organisations for
reliable, responsive services.

Every day, we support NHS organisations, primary care providers and health and care partners with technology that works.

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N3i
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The response time was unbelievable. Issues are picked up quickly and resolved without fuss.

Practice Manager - GP Practice
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N3i
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N3i provide a service that is genuinely fit for purpose. Their knowledge of our systems is excellent.

Operations Manager - Primary Care Network
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N3i
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A responsive, reliable partner who understand the pressures of health and care delivery.

Digital Manager - ICB
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N3i
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Always happy with the support from N3i. They are helpful, and respond within a good time. I wish my personal PC system had similar support!

GP - Bridlington Practice
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N3i
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A First class organisation who never fails to help in a fast and efficient way.

Advanced Nurse Practitioner - North East Lincolnshire
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N3i
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Perfect! All issues sorted very quickly. A Fantastic service as usual.

Medicine Optimisation Assistant - Hull
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N3i
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Great training session! Trainer was fantastic and the session was catered specifically to my area of work

Practice Nurse - North East Lincolnshire
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N3i
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It was the best decision we made as a PCN, to use the service of N3i to provide the management of the Digital Transformation Service.

PCN Manager - Bridlington

Reviewing Your IT and
Digital Support Arrangements?

With significant changes taking place across the NHS, now is the time to ensure your organisation has the right technology partner in place. Speak to N3i about a seamless transition, specialist health and care expertise, and support that puts your organisation first.

Reviewing Your IT and Digital Support Arrangements?

The health and care landscape is changing rapidly, with many organisations reviewing contracts, support models and digital operating arrangements in response to wider NHS transformation.

Whether your current contract is approaching renewal, you're affected by changes in CSU provision, or you're simply looking for a more proactive technology partner, N3i can help. Contact our team to discuss how we can support you with a smooth transition.